Privacy Policy

PRIVACY POLICY

Open Horizon Estate

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING SMS DATA

Open Horizon Estate does not share customer

opt-in information, including phone numbers and

SMS consent records, with any affiliates or third

parties for marketing or promotional purposes.

All text messaging originator opt-in data is kept

strictly confidential.

1. INFORMATION WE COLLECT

We collect the following information when you

use our website or services:

Personal Information:

- Full name, email address, phone number,

and physical address

- Property details submitted through our forms

- SMS and email opt-in records, including

timestamps and consent type

Non-Personal Information:

- IP address, browser type, and device information

- Website usage patterns and page views

- Referral source and search terms

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

- Provide and improve our home buying services

- Process property inquiries and present

cash purchase offers

- Send transactional SMS messages including

appointment reminders and property offer

updates, only if you have opted in

- Send marketing SMS messages only if you

have separately opted in

- Ensure security and comply with legal

obligations

3. SMS MESSAGING & CONSENT

By explicitly checking the consent checkbox

on our contact form, you agree to receive text

messages from Open Horizon Estate for the

message type you consented to. Entering a phone

number alone does not constitute consent.

SMS Use Cases:

- Transactional: Appointment reminders,

property offer updates, consultation

follow-ups, and account notifications

- Marketing: Special offers, property

opportunities, and real estate service

updates (separate opt-in required)

Opt-In:

- You will only receive messages if you have

explicitly checked the consent checkbox

- Transactional and marketing consents are

collected separately

- You must be 18 years of age or older to opt in

- We maintain timestamped records of all

opt-in actions

Opt-Out:

- Reply STOP to any SMS message to cancel

at any time

- You will receive one confirmation message

and no further messages will be sent

- All opt-out requests are processed

within 24 hours

Message Frequency & Rates:

- Message frequency varies based on your

interactions with our business

- Standard message and data rates may apply

Support:

- Reply HELP to any message for assistance

- Email: [email protected]

- Support available during regular

business hours

Carrier Information:

- Carriers are not liable for delayed or

undelivered messages

4. MOBILE INFORMATION SHARING STATEMENT

No mobile information will be shared with

third parties/affiliates for marketing or

promotional purposes. Information sharing to

subcontractors in support services, such as

customer service, is permitted. All other use

case categories exclude text messaging

originator opt-in data and consent; this

information will not be shared with any

third parties.

Text messaging originator opt-in data and

consent will not be shared with any third

parties, except for aggregators and providers

of the Text Message services.

5. COOKIES & TRACKING

We use cookies to enhance your experience:

- Essential cookies: Required for the website

to function properly

- Analytics cookies: Help us understand how

visitors use our site

- Preference cookies: Remember your settings

You can control cookie settings through your

browser. Disabling certain cookies may affect

website functionality.

6. DATA SECURITY

We implement appropriate measures to protect

your personal information:

- All data is transmitted over encrypted

HTTPS connections

- Personal data is stored in secure,

access-controlled databases

- Access to personal data is restricted to

authorized personnel only

- We regularly review our security practices

7. YOUR RIGHTS

You have the right to:

- Access the personal information we hold

about you

- Request correction of inaccurate information

- Request deletion of your personal data

- Opt out of SMS by replying STOP to any message

- Withdraw any previously given consent

To exercise these rights contact us at:

[email protected]

8. THIRD-PARTY SHARING

We do not sell, rent, or trade your personal

information. We never share SMS opt-in data

or consent records with third parties for

marketing purposes.

We may share data only in these limited

circumstances:

- Service providers who assist us in

delivering our services under strict

confidentiality agreements

- When required by law or court order

- In connection with a merger or acquisition

with notice to you

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time

to time. Changes will be posted on this page

with an updated effective date. Continued use

of our website after changes constitutes

acceptance of the updated policy.

10. CONTACT US

Open Horizon Estate

502 W 7th St Ste 100

Erie, PA 16502

Phone: (609) 885-7770

Email: [email protected]

Website: https://openhorizon.estate

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